Mixed Apple experience
June 11, 2006
My wife is a rather committed Apple fan. We’ve owned an emac for almost 3 years, and have an iPod each. We’re not rabid ‘top of the line, gotta have it now’ people, but she does appreciate the Apple experience. We went to the local Apple store here and did explain that we have an emac and were going to upgrade to a new computer. She’d made her mind up on a new iMac - either a 17″ or 20″ - weren’t sure which.
Screen size was an issue with the wife. The current emac was a 17″ so we figured a 17″ would work OK. It doesn’t The height is about an inch shorter (the width is wider than the emac). Bit of a disappointment on that one.
The other issue which does REALLY bug me is account migration. I’d read about how easy it was. We discussed it in front of the sales guy and he agreed it’s an easy process. Get it home, out of the box, and are confounded by the fact that I don’t have a firewire cable. The only way you can upgrade is via firewire - USB cables and ethernet are not supported (WHY ON EARTH IS THIS THE CASE?). This is the fourth Apple product we’ve purchased in 3 years, and we’ve never once received a firewire cable with any item. Why are we required to use an Apple-only technology when there are perfectly reasonable data transfer technologies already on board?
All I can say is that this was a less than stellar experience. Not *bad*, just not all the greatness to which people say Apple always lives up to…
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