Archive for the ‘Apple’ category

Virtual keyboards encourage weak passwords?

October 1st, 2009

I’ve not seen any studies that indicate this, but I can say as a recent iPhone user, I’ve found myself changing some of my passwords to not include symbols or capitals or anything that isn’t convenient to type on the default virtual keyboard. Does anyone else do this? Has there been any research on this? While the Palm Pre keyboard is a bit tiny (even for my dainty digits) I know it would be easier to access symbols or other non-qwerty characters than it is on the iPhone. I suspect the same issue affects the new myTouch G3 phones as well.

Any thoughts/experiences on this?

Palm Pre and hopeless cell phone marketing

July 26th, 2009

So, Best Buy is dropping the price to $99 for a Palm Pre with a 2 year contract.  As much as I want to get one, I still don’t want to get tied in to a contract – I may buy a used Pre from someone later (I want GSM if possible, not CDMA).

I wonder if anyone wonders why the Palms aren’t selling as well as expected, and why iPhones keep continuing to gain marketshare.  Might it have anything to do with the fact that you can’t find a working demo model anywhere?  I’ve been to three Best Buys around here, as well as a Radio Shack, and none have *any* working models of the Pre.  Actually, none of them have working models of *any* phone – except the iPhone.  Hell – even WalMart – notoriously cost-cutting cheapskates Walmart – have *working* *pluggedin* iPhones for people to mess around with.  And people still wonder why iPhones are selling more than most other phones?

The Pre was supposed to be the second coming of smartphones.  Yet even at a Sprint store, I could not find a working model.  I’ve been to two area Sprint stores.  One had a plastic handshell case, but it wasn’t a working model.  The other had *2* units that were *on* – screens were on and you could touch them and interact – for about 5 seconds.  Every 5-8 seconds, the screen would go in to a 3 second movie of flying through an open field – then cut back to where you were.  It was horrible, because it took me about a minute to realize I was not in control of the thing at all.

Why why why is the state of cell phone marketing and sales so abysmal?  Stores are asking people to part with *thousands* of dollars per year, yet can not be bothered with giving us an actual ‘test drive’ of the product before we use it?  What other industries get away with treating their customers so poorly?  I’m not even talking about the generally lousy customer service once you’ve purchased, but this it the pre-purchase courtship phase, where they should be wooing us.  Instead, we (consumers) tend to act like sheep and just blindly take whatever’s shovelled our way.

It’s a pretty sad state we’re in when a company can come to dominate a market *simply* by sucking less than other competitors.  I’ve had dealings with Apple for over 5 years now, with mixed feelings.  Generally overpriced equipment, generally middle of the road service (with the exception of my laptop keyboard), computers that still lockup and crash (sorry, I need to multitask on a ‘lowly’ white macbook with ‘only’ 2.5 gig – what am I thinking?!) and yet this company will end up dominating many markets they get in to, simply because everyone else is so much worse.

Truly depressing…

Apple MacBooks – cracked white top

May 13th, 2009

It happened to me – the infamous white macbook laptop case cracking.  I’d read about this a couple years ago, but had forgotten about it.  Until last night.  I opened my macbook and the case had a crack in it.  Specifically, the area to the left of the left shift key had a larger than hairline crack which results in about a 3/4″ stop of the white plastic just breaking off.  Sure the thing was still functional, but it annoyed me.  And hundreds of other people on forums too.

Thing is, I’m out of town this week.  Out of the country really, over in London.  And I still need my laptop in the evenings for work (well, all the time for work, really).  I went to the ‘genius bar’ and they were booked up.  I spoke to someone (didn’t get his name) and he said “drop it off and we’ll have it back to you in probably 3 days”.  3 days!?  I said no, not good enough, as I need the laptop for work, and I’m going back to the US soon.  He then says he thinks they could do it overnight.  I winced, and he went further and said if I could drop it off, they could either fix it today or have it back to me tonight if they couldn’t.  *That’s* really what I wanted.  I had a few hours to kill in London anyway today, so I could bear without having my laptop for that time period. 

The chap really wasn’t sure if they could do it or not, because it’s an American/US style keyboard.  I’d forgotten there was a difference.  Primarily the US ‘return’ key is longer – that’s the biggest difference I can see.  Oh, and the characters over numbers like #@$%, etc – all different on British keyboards.

Anyway, they managed to have it fixed and ready back for me, no charge, in about 4 hours start to finish.  Dropped it off at 10, and I had it in my hands at 2:15.  They’d actually called about 1:40 to say it was done, but I didn’t get back from the British Museum until 2:15.  :)

Thanks to the great staff at the Regent Street Apple store for making the repair experience of a travelling Yank as pleasant as possible. :)

Oh, by the way, I walked all the way from Regent Street Apple store to the offices of cardsmadeeasy.com to get some sample business card paper.  Nice staff, nice samples, horrid walk.  Note to self and others – take the tube next time and save the feet!

Apples are too expensive?

February 14th, 2008

So Keith Elder has finally switched back to the “Apple is expensive” party line.  Keith and I had numerous “debates” about this topic years ago, and he was *always* quoting the Apple fan line that “spec for spec” Apples are not just competitive with regular PCs but *cheaper*.

I know Keith knows he believed it back in the day, so I’m not pointing out any glaring inconsistencies.  It’s just somewhat bemusing to watch someone’s progression in and then out of Apple fandom.  In the non-Apple hardware world, there’s considerable choice – you can go barebones cheap or top-end best-of-breed hardware.  Sometimes Apple might be more expensive, sometimes less, when comparing against top-end stuff, but it all depends on your needs.  Trouble has been, Apple doesn’t make machines to cover *everyone’s* needs; at least, not when you factor in budget as part of the need.

I’ve got no real horse in this race.  I write this as someone who has 2 Macs (emac from 2003 – or was it 2002? -  and Imac from 2006).  We’ve also got 2 ipods – one broke after 2 years and one is still working.  But I’ve also got an Compaq laptop running Linux and XP (via vmware).  I’ve considered a Macbook Pro (used) as a new laptop for later this year, but have no firm plans.

I also write this as someone who has a wife who Keith talked in to getting the emac in the first place.  I even remember after we got it, it was dog slow (1ghz with 512 megs of RAM).  Keith (and others) countered with “duh!  512 megs is nothing – you have to have at least a gig to run anything fast”.  To which I generally replied “Why does Apple have a reputation of providing great end-user experiences but still sell systems that are ‘known’ to be painful to use?”. I would say that’s less and less the case these days, but it wasn’t easy, for me, to love an emac in 2003.

I’ve always maintained that Apple systems are generally more expensive than comparable non-Apple systems.  And if you *don’t* use all the extras that you get with OSX – if you’re not using GarageBand and iLife and Pages and all that other OSX goodness, by all means Apple systems are way overpriced.  It’s very hard to put a dollar value on ‘creature of habit’ behaviour, but if you really don’t use the Apple stuff, go buy a non-Apple system.  OR get the latest Apple stuff, put Parallels on it, install Windows, and run both systems.  You’ll pay for it – that’s a pricey proposition for the home user – but you’ll arguably have the best of both worlds for many use cases (except perhaps gaming).

Glad to have you back Keith.  Maybe you’ll go full circle and start running Linux as a primary desktop in a few more years.  :)

Why should Apple provide Java at all?

October 31st, 2007

So Long Apple. The Party’s Over

JavaLobby.org has a pretty long thread on this recent blogosphere topic. Apple did not ship a Java 6 with Leopard. Everyone is up in arms. One of the questions I haven’t seen address anywhere is why it’s Apple’s job to spend time putting together a Java runtime for the Mac. Why is this the expectation? I really don’t know. Did Sun and Apple agree to some mechanism for Apple to build JVMs for the Mac? Didn’t Sun learn anything from the MS JVM situation many years ago? The path each party took may be different, but the net result is the same: current Java technology not running on a major platform to Sun’s specs and the community’s desires.

Perhaps with the openjdk project someone will be able to build a usable Java 6 for the Mac (although the openjdk project is only for Java 7 and onward, I think). I wrote a bit more on my initial Apple/Java reaction over here -> Choose Apple In the Enterprise – Get Screwed but I don’t think I asked the same question there as I’m asking here. Why doesn’t Sun spend the time making their tech work as they expect on all the major platforms? While we’re at it, why not a 64-bit browser plugin for applets? If they can’t even be bothered to do this, then completely remove applet support from future versions of the Java stack. I don’t think we’re moving away from 64 bit support in the future, so why keep clinging on to useless technology that Sun won’t update?

UPDATE – another great post on the subject over at ‘thinking in java‘.

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Apple iPod text to speech

September 23rd, 2006

This has probably been beaten to death in macrumor sites already – I’m not speculating as to what might or might not be coming out in future versions.  I *did* have the idea (however unoriginal) that including ‘text to speech’ in the iPod would make it tremendously useful for reading blog RSS feeds.  Imagine being able to simply download juts a couple meg of blog feeds and being able to have hours and hours of audible text.  It would really revolutionize the portable audio market again.  Given that Microsoft has had decent text to speech for awhile in their Windows CE product, I’m not sure why spoken blogs have not been a more widely marketed angle from them.  Perhaps it’s not really as good in practice as it is in my head.  :)

I got to thinking about this reading about the upcoming release of the Zune player from Microsoft.  Although the ‘wireless’ aspect may be neat for playing around with sharing a few songs, it seems they’re going to put too many restrictions on it which would prevent large or even medium scale sharing.  Additionally the songs you share with others will apparently timeout/delete after X days.  While that’s not *bad*, it’s not something which would make me rush out and buy one.   Creating audio access to the massive supply of RSS blog posts out there would be, imo, revolutionary.  It would certainly attract the blind market as well, especially if the player had an audio-friendly menu system (reading out the menu links when hovered over).

Critical thinking on state of open source software

June 30th, 2006

Keith over at dotnetpimps (see trackback) has written a decent piece on the state of open source software and what it has and what it doesn’t. Really not anything that hasn’t been said before, but nicely summed up.

I’ve had discussions with mark on this topic over years (and with keith occasionally) and Mark’s take (which keith hit too) is that many open source projects lack management. Keith says ‘specs’ which is partly true, but not necessarily the root cause in all cases. I’ll post here some sketchy thoughts on this… and will probably touch on this later again :)

Heh… he actually hits a few nails on the head. I think more the point is that it’s not specifically that they lack a spec. Well, that’s part of it, but it’s a symptom, not the root, I think. The root is there’s not enough of a unified need in the community. The pain of not having easy shared calendars isn’t high enough for people to write something. To the extent that things are written, the pain of them not being interoperable isn’t high enough to do anything about it.

The pain of having potentially having different web browsers to talk to different web servers was enough to coalesce people around the idea of embracing commong HTTP specs.

For example, If the google calendar proves extensible enough, there will be migration to using that as a standard to build other interfaces around. However, the need for most people to have ‘shared calendars’ isn’t that high outside of businesses. And because something’s already written/existing in many businesses (exchange/outlook) the water of software development efforts flows downhill to other cracks in the people’s needs. Does that make sense?

I saw one other thing Keith posted which is correct, but yet wrong (or too narrow)…

I’ve said this over and over again when I taught Linux certification classes at the college level.

“The open source community is great at building things based on a protocol or an RFC.  If you don’t give them a spec, you never know what you’ll get.”

That’s a bold statement I know, but allow me to give a few samples.  The main reason this occurs is the developers don’t have to think about what they are building.
Replace “open source community” with “software developers” and you’re correct.  Name me one set of software developers in the non “open source” arena which have developed great projects/products without a spec.  Not sure you can do it.
At the heart of this whole idea is that ‘open source’ is essentially just a process or philosophy behind building software.  The primary tenents are that the software development should be open for review, possibly collaborative, open to contributions, and some other related concepts.  There’s nothing in ‘open source’ development which precludes developing project requirements, gathering user feedback, addressing specific business needs, etc.  It’s just that the overwhelming majority of ‘open source’ projects are done at a very small scale – tens of thousands of small one-off projects on sourceforge, for example, attest to that fact.  As mentioned, MySQL and Apple are two examples of companies harnessing the positive aspects of open source – transparency, bug reporting, testing, user contributions (whether code or feedback/ideas), increased user base due to lower costs (in mysql’s case anyway!), and combining those positive effects with specific business requirements into a full business model.
There’s no need to be so harsh specifically on ‘open source’.  Plenty of ‘closed source’ software companies have failed and will continue to do so for years to come, because the failure has little to do with open v closed and how well you can )or can’t!) run a business (and Keith knows I know this first hand!)

OS X Tab Preview extension broken? HELP!

June 18th, 2006

I can’t believe I’m the only person experiencing this, but I haven’t found *any* mention of it in the 20 billion + documents google has indexed.

As I wrote earlier, my wife recently got a new Mac – (NOTE – IT’S AN INTEL MAC!!!) – we’re now running OS X 10.4.6. We’re using the latest Firefox (1.5.0.4 I believe), and the “tab preview” extension is hosed. Well, given that it’s using an internal Firefox ‘canvas’ system (I think), it might be that there’s a larger Firefox issue going on. OR, it could just be that our system is configured wrong, but there’s not a whole lot of configuration that’s gone on in the last week (except for networking – that’s another post for another time).

Take a look below and tell me if that’s ‘normal’ for Firefox on the latest macs. All ‘tab preview’ tabs come up in almost 100% shades of blue. I’ve uninstalled and reinstalled both Firefox and the extensions, together and separately with no luck.

Hosed up tab preview firefox os x picture

Mixed Apple experience

June 11th, 2006

My wife is a rather committed Apple fan.  We’ve owned an emac for almost 3 years, and have an iPod each.  We’re not rabid ‘top of the line, gotta have it now’ people, but she does appreciate the Apple experience.  We went to the local Apple store here and did explain that we have an emac and were going to upgrade to a new computer.  She’d made her mind up on a new iMac – either a 17″ or 20″ – weren’t sure which.

Screen size was an issue with the wife.  The current emac was a 17″ so we figured a 17″ would work OK.  It doesn’t  The height is about an inch shorter (the width is wider than the emac).  Bit of a disappointment on that one.

The other issue which does REALLY bug me is account migration.  I’d read about how easy it was.  We discussed it in front of the sales guy and he agreed it’s an easy process.  Get it home, out of the box, and are confounded by the fact that I don’t have a firewire cable.  The only way you can upgrade is via firewire – USB cables and ethernet are not supported (WHY ON EARTH IS THIS THE CASE?).  This is the fourth Apple product we’ve purchased in 3 years, and we’ve never once received a firewire cable with any item.  Why are we required to use an Apple-only technology when there are perfectly reasonable data transfer technologies already on board?

All I can say is that this was a less than stellar experience.  Not *bad*, just not all the greatness to which people say Apple always lives up to…